Allow 2-3 weeks delivery time, might be faster depending on the location.
Please message us for express postage
Items may be ship to you individually and on different dates even if it was purchased on the same day or in the same package
Online Return Policy
If you wish to return an item, please log into your account and submit your return request
Full priced items can be returned back to us for online store credit.
Non-returnable items: Sale or discounted items, secret deals and packs, jewelry, intimates, bodysuits, swimwear, scarf and beanies,
sunglasses, beauty products, watches.
You will need to cover the cost of return shipping
Purchasing our products means you have accepted our terms & conditions.
You have also accepted the possibility of a slight variation in color and size specifications.
Color’s may appear slightly DIFFERENT on individual monitor setting.
AUSTRALIA RETURN PROCESS
Please send your return within 14 days of receiving your item/s
You will need to pay the cost of the postage
INTERNATIONAL RETURN PROCESS
Please send your return within 21 days of receiving your item/s
You will need to recover the cost of return postage
After 42 days your return will not be accepted
The items must be received in original condition – unworn, unwashed, with all tags attached and no smell of ladies perfume/deodorant,
no make up stains.
Please take due care when trying on your order Footwear: must return in original conditions, no marks or stains.
Returns must be made with original shoes box without any postage labels placed on the box,
Please note if you damage a garment after wearing it such as button falls off, zip breaks because of wear and tear,
we cannot accept garments back for return.
City Slayers has the right to refuse your parcel, your parcel will be sent back to you.
We do not offer refunds unless the item is faulty or if we do not have a replacement.
We do not offer refunds for change of mind in the items or choosing a wrong size. Non-returnable items:
Sale or discounted items, secret deals and packs, jewelry, intimates, bodysuits, swimwear, scarf and beanies, sunglasses,
beauty products, watches If the returned item/s does not meet the above standards, City Slayers has the right to deny.
All items are carefully inspected before being sent out to customers to guarantee a high level of quality in the garments you
purchase from us. We are happy to replace, repair, or refund in the case of a manufacturing fault or other visible faults.
It can take up to 10 business days to process refunds.
How To Return
Please post back the unwanted garments,
Attached with original online receipt
Please Include: Your Invoice, Your Order #
CitySlayers WILL EMAIL YOU THE RETURN ADDRESS as sometime its faster shipping to the supplier for quick return!